Teledyne FLIR has announced new service and warranty packages for select handheld and fixed-mount thermal cameras: FLIR CARE and FLIR PROTECT.
FLIR CARE and FLIR PROTECT service packages can be used for FLIR's handheld thermal cameras including the GF77 and GF77a uncooled optical gas imaging cameras, cameras that are a part of the thermal FLIR ONE, Cx, Ex, Exx, Txxx, and T1xxx-Series families, and fixed-mount cameras including the FLIR A50, A70, A400, A500, and A700 cameras.
FLIR CARE packages provide calibration services—whether it's performance verification or premium traceable calibration adjustment services. The high-performance calibration services handle cameras quickly and accurately to avoid downtime and ensure that your thermal data is always precise.
FLIR CARE offers 3 packages:
- FLIR CARE+ Performance Verification
- FLIR CARE Pro Calibration and Adjustment Services
- FLIR TOTAL CARE Priority Calibration and Adjustment Service
All of the FLIR CARE service packages offer a multi-point inspection as well as traceable calibration data for peace of mind that your data is accurate and performing to factory specifications.
FLIR PROTECT includes extended warranty and service packages to provide peace of mind and protection from material defects and issues for a full 3 years beyond the camera's factory warranty. If there are any issues with the camera or its battery, repairs and replacements are covered under FLIR PROTECT. Within this range of premium warranty options, camera owners receive one free service with calibration, discounts on additional service needs, and options for fast-delivered loaner cameras.
There are 3 FLIR PROTECT packages:
- FLIR PROTECT+
- FLIR PROTECT Pro
- FLIR TOTAL PROTECT
FLIR TOTAL PROTECT includes one FLIR TOTAL CARE service. All FLIR PROTECT packages also include a 3-year warranty with warranty shipping coverage.
Customers can purchase FLIR CARE at the time of service or in advance as a service credit. FLIR PROTECT can be purchased at the time of camera sale, while the camera is under factory warranty, or for select out-of-warranty cameras with approval from service.
To learn more about FLIR CARE and FLIR PROTECT packages, visit www.flir.com/FLIR-care-and-protect.