IFS Intelligence AI Software Turns Operational Data Into Action

IFS’ Intelligence lets field, plant-floor, and office teams query live operational data in plain language and approve actions.

Unplanned downtime, missed first-time fixes, and scrap often trace back to the same causes: systems that don't share data, screens that take months to learn, and the spreadsheets and workarounds people build to bridge the gaps. The knowledge needed to cut those losses usually exists inside the operation, but reaching it means knowing which system to open, which screen to find, and who to ask.

IFS Intelligence is industrial AI software that draws on an operation's assets, work orders, schedules, and history across IFS and third-party systems. Users can ask questions about that data in plain language and carry out the resulting actions directly in the systems that run physical operations.

Workers in the field, on the plant floor, on a rig, or in the office use a single conversational interface. The software reasons across live operational data to explain what is happening and plan what should happen next, showing the sources behind each answer. It acts only within the rules, permissions, and approvals the business sets, using an embedded governance and control layer called the Industrial AI Harness.

The software offers three ways to work:

  • Cowork: Users question live operational data, investigate problems, and prepare actions that run only after a person approves them. Any answer can be saved as a Lens, a live view that updates as the operation changes, and a task that succeeds once can be saved as a Skill for anyone to repeat. Cowork also connects to systems such as Microsoft 365 through Model Context Protocol (MCP).
  • Loops: Teams hand defined workflows to digital workers that run in the background and escalate when judgment or approval is needed. Teams build their own digital workers in Studio, adding capacity without waiting on new hires.
  • Runway: Plain-language requirements speed up the migration, configuration, and extension of IFS software, with less implementation effort.

The software is licensed enterprise-wide and covers all in-scope IFS software the customer already licenses, with no feature-gating or tiering. Each license includes an entitlement of AI Executions, set as a fair usage cap rather than a credit model.

Applications

  • Plain-language queries of asset, work order & schedule data
  • At-risk order identification & root-cause analysis
  • Background workflow automation with approval escalation
  • Live operational views that update automatically
  • IFS software migration, configuration & extension

Industries

  • Field service
  • Oil & gas
  • Asset maintenance & service operations

Who It's For

  • Existing IFS software users
  • Operational data spread across disconnected systems
  • Human approval required before automated actions run
  • Frontline staff without time to learn complex screens
  • Capacity growth without added headcount

Features:

  • Single conversational interface for field, plant-floor, and office users
  • Plain-language queries across live IFS and third-party system data
  • Answers show their data sources
  • Actions run directly in operational systems after human approval
  • Lens: saved answers become live, auto-updating views
  • Skill: successful tasks saved for others to repeat
  • Loops: background digital workers that escalate for judgment or approval
  • Studio: build custom digital workers in-house
  • Runway: plain-language migration, configuration, and extension of IFS software
  • Microsoft 365 connectivity through Model Context Protocol (MCP)
  • Industrial AI Harness enforces business rules, permissions, and approvals
  • Enterprise-wide license with no feature-gating or tiering
  • AI Executions entitlement with fair usage cap, not credit-based

IFS
Itasca, IL
(847) 969-8855
ifs.com

Contributors:
This piece was created with the help of generative AI tools and edited by our content team for clarity and accuracy.