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The RightPick system learns as it picks, building a database of knowledge that allows users to benefit from fleet learning.

Staples Chooses AI-Powered Picking Robots to Enhance Fulfillment Centers

Feb. 13, 2024
Staples, Inc. has signed a multi-year agreement with RightHand Robotics to deploy and install its RightPick item handling system in its warehouses.

Staples, Inc., the office supply retailer, has signed a multi-year agreement with RightHand Robotics to automate its operations, enhance service levels, and improve next-day delivery. The agreement allows Staples to deploy and install RightHand Robotics' RightPick item-handling system to achieve these goals.

The RightPick 4 item-handling system keeps a high-performance threshold while picking items of different shapes, packaging, sizes, and weight. The newly developed system nearly doubles the range of items that the RightPick station can handle while reducing the number of human interventions by 80%.

“We have always valued automation, and we see it as the future of e-commerce picking,” said Amit Kalra, Chief Supply Chain Officer at Staples. “After evaluating other solutions, the RightPick system met our high performance and reliability standards, picking items with different shapes, packaging, sizes, and weight.”

For over 35 years, Staples has been a leader in workspace products and solutions and has thousands of experts dedicated to applying their intuition, expertise, and experience to bring out the best that technology such as Automation and AI has to offer. The company operates in North America through e-commerce and direct sales and is headquartered near Boston, Massachusetts. 

RightHand Robotics (RHR) builds a data-driven intelligent picking platform, providing flexible and scalable automation for predictable order fulfillment. RHR was founded in 2015 by a DARPA challenge-winning team from the Harvard Biorobotics Lab, the Yale GRAB Lab, and MIT, intent on bringing grasping intelligence powered by computer vision and applied machine learning to bear on real-world problems. The company is based in Charlestown, Massachusetts, outside of Boston. For more information, visit www.righthandrobotics.com or follow the company @RHRobotics.