Phantom’s patented software—Remote Operation Platform for Logistics—aggregates all available networks including LTE, WiFi, 5G, and more while adjusting to network fluctuations in real-time to deliver the best remote operator experience. Drivers of warehouse and manufacturing facility vehicles sit at a computer outfitted with a steering wheel, pedals, and other accessories. Ultra-low latency software is the heart of the platform, giving remote workers real-time 360-deg. eyes and ears around a vehicle and the ability to communicate with on-the-ground colleagues. They can even jump between different vehicles—in different facilities—with the click of a button.
Phantom’s vehicle-agnostic software integrates with many vehicle types as well as with legacy enterprise data systems and offline workflows. The software is tightly configured to power the full range of remote vehicle use cases—including remote driving, remote assistance, and remote supervision. Phantom’s uncompromising approach, including end-to-end encryption, and SOC-2 and ISO-27001 certification, delivers best-in-class safety and protections for licensing, privacy management, and more.