Mark LaBell is a Senior Virtual Design and Construction (VDC) Technical Leader at SSOE Group (www.ssoe.com), a project delivery firm for architecture, engineering, and construction management. He has served as a user and customization expert in BIM / CAD software for over 15 years, and he provides support and training for users to educate them on how to maintain a sound and practical user environment. Mark has presented at numerous conferences, including Advancing Construction Technology 2018, Autodesk University 2017, BIMForum, SPAR International, PSMJ AEC Thrive Summit, BIM Integration Congress, and Midwest University. He can be reached in SSOE’s Toledo, Ohio office at 567.218.2106 or [email protected].