Vocollect Voice Helps London Drugs Build Trust with Retailers and Customers
London Drugs is one of Canada’s largest retail chains. Founded in 1945,
the company has grown from a simple, single storefront pharmacy into a
variety retailer supplying a wide range of products, including
pharmaceuticals, cameras, televisions and refrigerators. Operating in
35 major markets across western Canada, London Drugs supplies its
growing pharmaceutical and retail network through two distribution
centers (DCs) with a combined floor space of 585,000 square feet.
Because having products in stock can literally be a matter of life and
death for London Drugs’ customers, the company runs three picking
shifts per day for continuous, 24-hour distribution.