New data collected by the Hay Group management consultants suggest that many high-potential employees are also frustrated employees. Individuals who are highly engaged but face barriers at work preventing them from doing their jobs effectively represent 20% or more of the workforce. That's a whopping number, and one that provides a devastating critique of workplace cultures today, with their procedural red tape, ever-shifting priorities, and persistent demands to do more with less.
For managers who ready to face some painful truths, The Enemy of Engagement offers a rich, virtually untapped source for radically reducing frustration and improving productivity. The book uncovers a host of everyday ills that plague organizations: lack of training, inefficient workflows, poor communication, and inadequate performance feedback.