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    The RightPick system learns as it picks, building a database of knowledge that allows users to benefit from fleet learning.
    1. Industry Trends

    Staples Chooses AI-Powered Picking Robots to Enhance Fulfillment Centers

    Feb. 13, 2024
    Staples, Inc. has signed a multi-year agreement with RightHand Robotics to deploy and install its RightPick item handling system in its warehouses.

    Staples, Inc., the office supply retailer, has signed a multi-year agreement with RightHand Robotics to automate its operations, enhance service levels, and improve next-day delivery. The agreement allows Staples to deploy and install RightHand Robotics' RightPick item-handling system to achieve these goals.

    The RightPick 4 item-handling system keeps a high-performance threshold while picking items of different shapes, packaging, sizes, and weight. The newly developed system nearly doubles the range of items that the RightPick station can handle while reducing the number of human interventions by 80%.

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    The RightPick system uses AI-based software algorithms, a fine-tuned sensor suite, and proprietary industrial hardware to enable the picking of a wide SKU range.
    The RightPick system uses AI-based software algorithms, a fine-tuned sensor suite, and proprietary industrial hardware to enable the picking of a wide SKU range.

    “We have always valued automation, and we see it as the future of e-commerce picking,” said Amit Kalra, Chief Supply Chain Officer at Staples. “After evaluating other solutions, the RightPick system met our high performance and reliability standards, picking items with different shapes, packaging, sizes, and weight.”

    RightPick System Features:

    • Pick & place millions of SKUs
    • Model-free picking
    • Easy to integrate and operate
    • Autonomously fill orders 24/7
    • Over a petabyte of operational data
    • As fast as 3-second cycle time
    • Advanced autonomy
    • Order integrity
    • New machine vision system
    • Best-in-class service and support
    • Optimized apparel picking
    The RightPick system is an autonomous item-handling robot powered by advanced hardware, sensor suite, and RightPick AI software designed for a wide range of end-to-end warehouse tasks. It offers damage-free picking across a broad range of items.

    Through close collaboration with Staples, RightHand Robotics developed new features for the system that have doubled the range of items that it can handle. These advancements have far-reaching implications beyond the Staples brand, benefiting a wide range of industries and applications.

    Brian Owen, CEO of RightHand Robotics, shared, “Our RightPick system sets a new standard in the flexibility, autonomy, and reliability of warehouse robotics. We're thrilled that Staples recognized the benefits of using our technology to further enhance their automation strategy. It's great to team up with an established industry leader to optimize their fulfillment operations.”

    For over 35 years, Staples has been a leader in workspace products and solutions and has thousands of experts dedicated to applying their intuition, expertise, and experience to bring out the best that technology such as Automation and AI has to offer. The company operates in North America through e-commerce and direct sales and is headquartered near Boston, Massachusetts. 

    RightHand Robotics (RHR) builds a data-driven intelligent picking platform, providing flexible and scalable automation for predictable order fulfillment. RHR was founded in 2015 by a DARPA challenge-winning team from the Harvard Biorobotics Lab, the Yale GRAB Lab, and MIT, intent on bringing grasping intelligence powered by computer vision and applied machine learning to bear on real-world problems. The company is based in Charlestown, Massachusetts, outside of Boston. For more information, visit www.righthandrobotics.com or follow the company @RHRobotics.